Terms and Conditions

• Company, we, us, our, or KringP: Refers to Mackring9 Private Limited, a company registered in India with its registered office at 7, MASHIHA SOCIETY, PETLAD, CON.DT.270701, Rangaipura, Petlad, Anand- 388450, Gujarat.
• Influencer: Refers to a User who offers their services to create and distribute content on social media or other platforms to promote businesses or brands.
• Business User or Business Owner: Refers to a User who seeks to engage Influencers for marketing or promotional purposes.
• Content: Refers to any text, images, videos, audio, or other materials created, uploaded, shared, or transmitted through the Website, Mobile Application, or Services.
• Platform: Refers to the Website or mobile application and the Services offered through it collectively.
• Services: Refers to the services provided by the Company through the Website or mobile application, including connecting Business Users with Influencers and facilitating their collaborations.
• User Content: Refers to any Content uploaded, posted, emailed, transmitted, or otherwise made available by Users through the Website or Services.

KringP is a marketplace platform developed and operated by Mackring9 Private Limited, designed to connect influencers (content creators) with businesses (brands/agencies) for collaboration and paid promotional opportunities. The platform operates under a commission-based model and integrates real-time social media analytics to facilitate informed collaborations. Your use of Our services offered on or through the KringP website and mobile application (the "Platform") is conditioned upon Your acceptance without modification of these General Terms and Conditions ("General Terms & Conditions" or "Terms & Conditions") and the terms and conditions set out in the Agreement between KringP and the Business User ("Business User Terms & Conditions").

These General Terms & Conditions apply to the entire content of the Platform without limitation and should be read carefully along with the specific Terms and Conditions for Influencers and Business Users (collectively "Specific Terms & Conditions").

The use of this Platform and its related services and tools are governed collectively by the "Terms & Conditions" and "Privacy Policy" as may be applicable. When You use any of the services provided by KringP, including but not limited to customer reviews, You will be subject to the rules, regulations, guidelines, policies, terms, and conditions applicable to such service, and they shall be deemed to be incorporated into these General Terms & Conditions and shall be considered as part and parcel of these General Terms & Conditions.

If You do not agree to these General Terms & Conditions read with other Specific Terms & Conditions and/or other documents / information / rules / regulations, You should not use the services provided by the Platform.

You understand and agree that by using the Platform You agree to comply with and be bound by this Agreement which forms a binding Agreement between You and Us. By using the Services, You represent and warrant that You are of legal age to form a binding contract with us. Anything done, caused to be done, whether expressly or impliedly in contravention of these Terms & Conditions may render You liable for legal action. In case of a minor, it shall be the responsibility of his/her legal guardian or parents to ensure that these terms and conditions are understood by the minor and where there is any express or implied contravention of these Terms & Conditions by the minor, his/her legal guardian or parents shall be held liable for legal action.

Your right to use the services provided by KringP is subject to limitations, conditions, modifications, and restrictions established by us from time to time, at our sole discretion. We may alter, suspend, or discontinue the Services at any time, without any prior intimation to the user. We may also impose limits on certain features and aspects of the Services or restrict Your access to certain parts of the Services or all of the Services without any intimation and liability on us.

Use of the Platform is available only to persons who can enter into legally binding contracts under the Indian Contract Act, 1872. Persons who are "incompetent to contract" within the meaning of the Indian Contract Act, 1872 including minors (below the age of 18 years), un-discharged insolvents, and persons of unsound mind are not eligible to use the Platform. If a minor wishes to use the Platform, such use or transaction may be made by the minor under supervision of legal guardian or parents. KringP reserves the right to terminate any person's membership and/or refuse to provide such person with access to the Platform if it is brought to KringP's notice or if it is discovered that such person is not eligible to use the Platform.

KringP is pleased to offer the users access to the Platform through any compatible device with ability to collaborate with Business Users by participating in the promotional activities offered by the Business Users through the KringP platform in consideration of Fees / Compensation.

In order to use the Platform, as part of the registration process, You will be required to provide certain information and details, including an e-mail id and any other information deemed necessary by KringP. You hereby acknowledge that You will be fully responsible for all activities that occur under Your Account.

While registering with Us to use the Platform, You shall not:

• Create an Account for anyone apart from yourself, unless such person's prior permission has been obtained;
• Use an Account that is in the name of another person with the intent to impersonate that person;
• Use a name for the Account which is offensive, vulgar or obscene or otherwise unlawful;
• Create more than one Account on the Platform.

You shall be responsible for maintaining the confidentiality and security of the password for all activities that occur in and through Your Account. KringP and its affiliates/partners are not liable for any harm caused by or related to the theft of Your ID, disclosure of Your Account/ account information by You or Your authorization to allow another person to access and use Your account. However, You may be liable to KringP and its affiliates/partners for the losses caused to them due to such unauthorized use. In case of any misappropriation or unauthorized access of the Account, You agree to communicate the same promptly to KringP. Any response from KringP regarding this will be sent to the e-mail address which was used at the time of sign up. To ensure complete protection, You shall ensure that You exit from Account at the end of each session.

You shall ensure that the account information provided by You is complete, accurate, and up-to-date. In case You wish to update or correct the information provided by You, You may do so by visiting "Edit Profile" section on the Platform, or by writing to us at care@kringp.com. Furthermore, if You wish to remove Your profile from the Platform, You may do so by writing to us at care@kringp.com.

You hereby agree that if You provide any information that is untrue, inaccurate, not current or incomplete, (or becomes untrue, inaccurate, not current or incomplete) or if KringP has reasonable grounds to suspect that such information is untrue, inaccurate, not current, incomplete, or not in accordance with these Terms, KringP shall have the right to indefinitely suspend or terminate or block access of Your membership on the Platform and refuse to provide You with access to the Platform.

Additionally, if KringP is of an opinion that the views generated by You are fake or You have indulged in any fraudulent activity including but not limited to creating fake traffic to Your posts, KringP shall not make any payment of fees to You and disqualify You from participating in the platform activities or take such other actions as it may deem fit. KringP reserves the right to determine what would constitute generating fake traffic, in its sole discretion.

If any influencer is found making an external/off-platform deal after initially connecting with a business through the KringP platform, their account will be suspended immediately without any prior notice at sole discretion of KringP.

You acknowledge and understand that You are solely responsible for Content You upload, post, publish, transmit or otherwise make available on Your social media channels or the Platform, subject to these Terms. You hereby undertake that while posting any Content You shall not use any offensive, libellous, derogatory, hateful or racially or ethnically objectionable language. Further, You shall not post any Content that is obscene, pornographic, constitutes an "indecent representation of women" as provided in the Indecent Representation of Women (Prohibition) Act, 1986. You agree that for such posts, KringP shall be entitled to take all action available to it, including black-listing or blocking You from using the Platform.

KringP shall not be responsible or liable for the content of any user and You acknowledge that KringP does not endorse any Content on the Platform.

KringP may review Your conduct for compliance purposes but shall have no obligation to do so. Accordingly, KringP shall have the right, but not the obligation, to monitor access to or use of the Website to ensure Your compliance with these Terms or applicable laws or other legal requirements, at its sole discretion. KringP further reserves the right to remove any Content from the Platform for any reason, without prior notice to You.

You represent and warrant that:

• You are solely responsible for the Content posted by You on Your social media channels and subsequently posted on the Platform in accordance with these Terms or otherwise have the right to grant the rights and licenses set forth in these Terms;
• You have obtained all relevant consents and approvals in order to post any Content, if any required;
• The posting and use of Your Content on the Website does not violate, misappropriate or infringe on the rights of any third party, including, without limitation, privacy rights, publicity rights, copyrights, trademark and/or other intellectual property rights.

You further represent and warrant that, as at the date that the Content is posted or submitted on the Website:

• The Content is accurate;
• Use of the Content You supply does not breach these Terms;
• That such Content is lawful.

You shall not use the Platform for any illegal or unauthorised purpose. You agree to comply with all laws, rules and regulations applicable to Your use of the Platform and Your Content, including but not limited to, copyright laws.

You shall not, without prior consent of KringP, post any Content before the release date, as declared by KringP or Business User as the case may be.

The provision of services on the Platform may be interrupted, including for maintenance, repairs, upgrades, or network or equipment failures. KringP strives to keep the Platform up and running; however, all online services suffer occasional disruptions and outages, and KringP isn't liable for any disruption or loss You may suffer as a result.

KringP may discontinue some or all of the services provided on the Platform, including certain features and the support for certain devices and platforms, at any time.

Company Content: The Website and its original content, features, and functionality (including but not limited to text, graphics, logos, icons, images, audio clips, video clips, software, and data compilations) are owned by the Company and are protected by copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

User Content: You retain ownership of your User Content. However, by uploading, posting, or otherwise making available User Content through the Website or Services, you grant the Company a non-exclusive, worldwide, royalty-free, sub-licensable, transferable license to use, reproduce, distribute, prepare derivative works of, display, and perform your User Content in connection with the Website and Services and the Company's business, including without limitation for promoting and redistributing part or all of the Website and Services (and derivative works thereof) in any media formats and through any media channels.

You represent and warrant that you have all necessary rights to grant the licenses in this section and that your User Content does not infringe upon the intellectual property rights or other rights of any third party.

We reserve the right to reject, refuse to post and/or delete any Service or to deny, restrict, suspend Your access for any reason whatsoever, including, but not limited to bullying, hate speech, harassment, negative comments on the Services, terrorism which are in violation of these Terms or being considered to be offensive, illegal or in violation of the rights of any person or entity, or being harmful or threatening the safety of others.

The Company may charge fees for certain Services. The applicable fees will be displayed on the Website.

Business Users agree to pay the agreed-upon fees to Influencers for their services as outlined in their agreements.

The Company may facilitate payments between Business Users and Influencers and may charge a commission or transaction fee for such facilitation. The details of any such fees will be clearly communicated on the Website.

All payments shall be processed through the payment methods specified on the Website.

You are responsible for any taxes applicable to your transactions.

The Company reserves the right to modify its fees at any time, with notice to Users.

No refund shall be made after payment is released or posting is done.

Any refund shall be done at sole discretion of the Company and Company's decision shall be considered final.

Escrow-like Payment Handling: KringP facilitates secure payments between Businesses and Influencers through its integrated payment partner, Razorpay, using Razorpay Route. All funds paid by Businesses are held temporarily until completion of services, after which the relevant amounts are disbursed to Influencers, and KringP retains its service fee.

Service Fee: KringP charges a 20% service fee on the total campaign payment made by the Business User, which is automatically deducted before transferring the balance to the Influencer. This fee is non-refundable under any circumstances once the payment has been released.

No Fiduciary Responsibility: KringP is not a licensed escrow agent or financial institution. While we use Razorpay Route to manage payments in an escrow-like fashion, all parties acknowledge that KringP assumes no fiduciary duty, liability, or financial guarantee beyond managing the flow of funds through our technology integration.

Dispute Handling: In the event of a dispute between a Business and an Influencer regarding delivery, performance, or quality of service, KringP will review the submitted evidence but is not obligated to mediate or guarantee refunds. Final decision on fund release rests with KringP based on internal review.

Payout Conditions: Influencer payouts are processed only after:

• The Business confirms satisfactory service delivery; or
• A specified milestone is reached; or
• A defined period lapses without dispute.

Liability Limitation: KringP shall not be liable for:

• Delays in payment due to incorrect bank details;
• Razorpay's internal processing issues;
• Disputes arising post-payment release.

Acceptance: By registering and using the KringP platform, both Influencers and Businesses agree to these payment terms and disclaimers in full.

The Platform facilitates connections between Business Users and Influencers, but any agreements or contracts formed between them are solely between those Users.

The Company is not a party to any such agreements and disclaims any responsibility or liability arising from or related to these agreements, including but not limited to the quality of services, payment terms, or fulfillment of obligations.

Users are solely responsible for negotiating, establishing, and enforcing the terms of their collaborations.

The Company may provide tools or templates to assist Users in creating their agreements, but the use of such tools is at the Users' discretion and risk.

You shall not disclose or divulge any information disclosed by KringP to You to any other person either directly or indirectly, in writing, orally, electronic or other tangible form, including, without limitation, any business information, intellectual property rights, methodologies, processes, ideas, trade secrets, know-how, business strategies, marketing tactics, information pertaining to any work and/or assignment and/or project undertaken by KringP for its clients and/or potential clients, any information, presentation, research carried out by KringP and its proprietary information or any other information which is designated as "confidential", "proprietary" or some similar designation ("Confidential Information").

You may cancel Your account in full, or associated subscription at any time by logging on to the Platform. You hereby agree to be personally liable for any and all charges incurred by Your username and password until You terminate the account or subscriptions as provided herein. You acknowledge and agree that if You cancel Your account or subscriptions, the access associated with that account will be removed permanently from our database and if You wish to create an account again in future, You will have to fill the Form and will have to subscribe to the Services again, as all the previous data and information collected by us will be removed.

By using the Platform, You acknowledge that while we take every reasonable action to make sure that the Services remain fully functional and up to date, interruptions do happen, for any reason or no reason, including for routine maintenance, as may be required for effective functioning of the Platform. You understand and acknowledge that the Services could be interrupted, suspended, or terminated due to any reason whatsoever, without any fault of ours and therefore we shall not be held liable in any manner whatsoever, for any loss to anyone due to such interruption, suspension or termination of Services without any fault of ours.

Further, KringP reserves the right to terminate Your access to the Platform if it reasonably believes, in its sole discretion, that You have breached any of the terms and conditions of this Agreement. Following termination, You will not be permitted to use the Platform and KringP may, in its sole discretion and without advance notice to You, cancel any outstanding service requests. If Your access to the Platform is terminated, KringP reserves the right to exercise whatever means it deems necessary to prevent unauthorized access of the Platform. This Agreement will survive indefinitely unless and until KringP chooses, in its sole discretion and without advance to You, to terminate it.

At KringP, we are committed to upholding the highest standards of safety and well-being for all users, especially minors. In compliance with global laws and platform policies—including Google's Child Endangerment and Abuse Policy—we strictly prohibit any content or conduct on our platform that exploits, endangers, or harms children in any manner.

This includes, but is not limited to:

• Content that depicts or promotes the sexualization, abuse, neglect, or exploitation of minors.
• Involvement of minors in dangerous challenges, stunts, or activities that may lead to physical or psychological harm.
• Any form of grooming, harassment, or solicitation of minors through our platform.
• Uploading, sharing, or promoting media that includes inappropriate interactions involving minors.
• Content that misrepresents the age or identity of a minor for any deceptive, exploitative, or malicious purposes.

KringP maintains a zero-tolerance policy toward such violations. Any user, influencer, or third-party account found in breach of this clause may face:

• Immediate suspension or termination of access to our services.
• Reporting to relevant legal authorities and law enforcement.
• Permanent removal of associated content from our platform.

We also encourage our users to report any content or behavior that appears to endanger the safety or dignity of minors by contacting us at care@kringp.com or using our in-app reporting tools.

By using KringP, you acknowledge and agree to strictly adhere to this policy to maintain a safe and compliant digital ecosystem.

You are responsible to keep Your account details up-to-date at all times and must ensure that the password which You have created on the Platform to access the account must be confidential and must not disclose it to or share it with anyone. You shall be responsible for all activities that occur under Your login id and password. You will not sell or otherwise transfer Your account to another person or entity.

You shall be held liable for display on the Platform through Your account of any grossly harmful, blasphemous, obscene, pornographic, paedophilic or harmful display of any material to minors which in anyway is hateful, or racially and ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, false, malicious, inaccurate or misleading, fraudulent in nature or involving the sale of counterfeit or stolen items or items which are otherwise illegal or otherwise unlawful in any manner whatsoever.

Whilst we endeavour to ensure that the information provided by us is correct, no warranty, express or implied, is given as to its accuracy and we do not accept any liability for error or omission or that the functions contained in Services, information and materials, including, without limitation any third party sites or services linked to the Platform, whether they will be uninterrupted or will be conducted in a timely manner, or that the defects will be rectified by us, or that the servers that make such Services, content, information and materials available are free of viruses or other harmful components.

In using the Platform, You agree that neither us nor any of our employees, contractors, partners, sponsors, advertisers or others, are not responsible or liable for any content or items, including but not limited to any text, information, images including photographs or graphics, audio clips, video clips, and web-links posted by You, other users, or third parties.

You also agree that the Company or any of its affiliates are not responsible for the content or availability of third party websites and/or mobile applications linked to or referenced herein.

You agree that Company or any of their affiliates shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with Your use of or reliance on any such content or on the goods or services available on or through any such websites and/or mobile applications or any other matter relating to the Company.

Any material downloaded or otherwise obtained through the Platform is accessed at Your own risk, and You will be solely responsible for any damage or loss of data that results from such download to Your computer system, if any.

We will not assure You that other users are or will be complying with the foregoing rules or any other provisions of these Terms, and, as between You and us, You hereby assume all risk of harm or injury resulting from any such lack of compliance by You.

Nothing in this Agreement shall limit or exclude our liability for fraudulent misrepresentation, for death or personal injury resulting from our negligence or the negligence of our agents or employees or for any other liability that cannot be limited or excluded by law.

We shall not be liable for any act committed by Business User or Influencer.

Your Account and associated subscription are non-transferrable and may not be sold, traded, combined, or otherwise shared with any other person. If You violate any of these terms and conditions, we may terminate Your account in our sole discretion and without limitation, either with or without notice. Should we terminate Your Account, we will forfeit all the information other compilations created by You through the Platform, and You may not be entitled to re-enroll or re-join or create a new account unless invited to re-join or to subscribe to a new account by us.

You agree to indemnify and hold us, our directors, representatives, employees, and contractors, harmless from any claim or demand, including reasonable solicitors' fees, made by any third party due to or arising out of Your use of the Platform, the breach of these Terms by You, or the infringement by You of any intellectual property or other right of any other person or entity.

The user/influencer shall not make any oral or written statement about KringP or its clients, which is intended or reasonably likely to disparage KringP, their clients, their associates, affiliates, employees or otherwise degrade KringP's or its client's reputation or goodwill in the business or any related industry.

Users accessing and/or using the KringP platform from a particular jurisdiction shall comply with all the applicable laws, rules and regulations in that jurisdiction. KringP shall not be held liable for non-adherence and/or non-compliance by the said Users with the applicable laws, rules and regulations of the said jurisdiction that they are accessing and/or using the KringP platform from.

KringP will not be deemed in default hereunder or held responsible for any cessation, interruption or delay in the performance of its obligations hereunder due to earthquake, flood, fire, storm, natural disaster, act of God, war, terrorism, armed conflict, labour strike, lockouts, lockdowns, pandemics, epidemics or boycott.

We use IP addresses to analyse trends, administer the site, track user's movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information. Additionally, for systems administration, detecting usage patterns and troubleshooting purposes, our web servers automatically log standard access information including browser type, access times/open mail, URL requested, and referral URL. This information may be shared with third parties and is used only within this Company on a need-to-know basis. Any individually identifiable information related to this data will never be used in any way different to that stated above without Your explicit permission.

We employ the use of cookies. By using the Platform You consent to the use of cookies in accordance with KringP's privacy policies. Most of the modern-day interactive websites use cookies to enable us to retrieve user details for each visit. Cookies are used in some areas of our site to enable the functionality of this area and ease of use for those people visiting. Some of our affiliates/advertising partners may also use cookies.

You may not create a link to any page of this website without our prior written consent. If You do create a link to a page of this website You do so at Your own risk and the exclusions and limitations set out above will apply to Your use of this website by linking to it.

KringP may at any time, in its sole discretion and without advance notice to You, cease operation of the Platform.

You agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to use of the Platform or Services or this Agreement must be filed within one (1) year after such claim or cause of action arose or be forever barred.

If You consider there to be a dispute between You and us or the services provided by us, please contact us at care@kringp.com. These Terms, Privacy Policy and Payments and Refunds Policy that are available on the Platform shall be governed by and construed in accordance with the laws of India. You agree to submit to the exclusive jurisdiction of the courts of Ahmedabad, India to resolve any dispute arising out of the same. We shall not be held liable for any dispute arising out of any communication led through/on our Platform between any two users using the Platform.

Any dispute or difference between the parties hereto arising out of, from or relating to anything contained in this agreement including any dispute or difference arising out of its termination, shall be referred to the arbitration as governed by Arbitration and Conciliation Act, 1996. The award made by all or a majority of the arbitrators shall be binding on the parties hereto. Such Arbitration shall be governed by the Arbitration and Conciliation Act, 1996 or any statutory modification or re-enactment thereof for the time being in force. The venue of the arbitration shall be Ahmedabad, Gujarat.

If any provision of these Terms is unenforceable as determined by a court of competent jurisdiction under applicable law, then such provision shall be struck out. All remaining provisions shall remain in full force and effect. If we delay or fail to act in respect of any breach by You of these Terms, this will not operate as a waiver of our right to act in relation to subsequent or similar breaches by You.

You acknowledge that if You fail to comply with any of Your obligations hereunder, KringP may suffer immediate, irreparable harm for which monetary damages may not be adequate. You further acknowledge that damages are not a sufficient remedy for KringP for any breach of any of the undertakings herein provided; and that KringP is entitled to, without limitation to the other rights guaranteed under this Agreement, to specific performance or injunctive relief (as appropriate) as one of the remedies for any breach or threatened breach of those undertakings by You, in addition to any other remedies available to KringP in law or in equity.

In accordance with the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, the name and contact details of the Grievance Officer are:

Name: Mr. Nikhilkumar Macwan

Designation: Grievance Officer

Email: info@kringp.com

If You need to contact us for anything, You must write to us at info@kringp.com.